Brings books to life

FAQ

Frequently asked questions

Press and hold the power button for at least 2 seconds.
If the pen does not switch on, connect the pen to a switched-on computer or the optionally available mains adapter using the mini USB cable supplied.
If the green light now lights up, leave the pen to charge for at least 1 hour.

The pen type settings are incorrect In these cases, you can solve the problem by changing an entry in the SETTINGS.INI file.
To do this, connect the pen to your computer.
Exit the TING program if it was started automatically.
Under Mac OS X, the TING drives [TING CDFS] and [TING] are displayed on the desktop.
Under Windows, click onWindows XP: [Start] -> [Arbeitsplatz]Windows Vista, Windows 7: [Start] -> [Computer]Open the drive [TING].
Wechseln Sie in den Ordner
“$ting“. Suchen Sie die Datei “SETTINGS.INI” und öffnen Sie diese mit einem Texteditor.

Search for the line beginning with “type=”.

Then save the SETTINGS.INI file.
Close all windows and disconnect the pen from the computer.
Switch on the pen and check whether the volume can now be changed.

The TING pen has a built-in rechargeable battery with a capacity of 320mAh.
With a fully charged battery, continuous operation of 3 to 4 hours is possible with headphones or earphones connected and at least 2 hours via the built-in speaker.
These figures may vary depending on the ambient conditions (set volume, ambient temperature).
A completely discharged battery (the TING pen can no longer be switched on) must be recharged for approx. 1.5 hours.
The TING pen can be charged via the USB port of the computer, via the optional charger or a commercially available charger with a USB port (e.g. for smartphones).
The charger should be able to supply at least 1 ampere of charging current.
Proper functioning can only be guaranteed if the ambient temperature is between +5°C and +40°C and the storage temperature is between -20°C and +60°C during operation.

Connect the pen to a switched-on computer or the optional charger using the mini-USB cable supplied.
Allow the pen to charge for at least 1 hour.

Connect the pen to a switched-on computer or the optional charger using the mini-USB cable supplied.
Allow the pen to charge for at least 1 hour.

The TING pen has a built-in battery that cannot be replaced.
Please do not attempt to open the pen by force under any circumstances.

You can use commercially available power supply units, e.g. from smartphones, as long as they have a mini-USB plug and an output voltage of 5V / 1A (see label on the power supply unit).
An optional power supply adapter will soon be available in our webshop, to which the supplied mini-USB cable can be connected.

There is a headphone output on the side of the pen.
All commercially available headphones with a 3.5 mm jack connection or corresponding active loudspeakers can be connected here.

The number of titles that can be saved depends on the data volume (number and length) of the audio files.
Under certain circumstances, a book title can occupy up to 200 MB.

All titles can be downloaded free of charge at any time.

Tap the activation logo on the back of your TING book with your pen.
Incorrect sounds are played if you have forgotten to activate the title currently in use and the previous title is therefore still in the pen’s memory.

It is completely irrelevant which hand the pen is held in.